At Paptales, every product is thoughtfully created with care and attention to detail. Since most of our products are customized and made-to-order, we follow a limited return and
exchange policy.

Returns

• Customized or personalized products are non-returnable and non-refundable.
• Returns are accepted only in case of damaged, defective, or incorrect items received.

Exchanges

• If you receive a damaged or wrong product, please contact us within 48 hours of delivery.
• Kindly share clear images or videos of the issue for verification.
• Once approved, we will arrange a replacement or exchange.

Please note: Products showing signs of use or damage caused after delivery will not be eligible for return or exchange.

Disclaimer

• Product colors may slightly vary due to lighting, screen resolution, or photography.
• Handmade and customized products may have minor variations, which add to their uniqueness.
• Paptales is not responsible for delays caused by courier partners, natural calamities, or unforeseen circumstances.

By purchasing from us, you acknowledge and accept these terms.